Report a change in customer

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REPORT A CHANGE IN CUSTOMER

Before filling out the form you may check the list of document to be attached for the successful transcription.
Display of the required documents

Please select the event regarding which you request the transfer!

User and owner change

Only user change

Establishment of condominium

Application to transfer

                        
                                Identification of the applicant and place of use
                            
                                    Please select whether you are old or a new user!
                                
                                            Previous user
                                        
                                            New user
                                        
                                        Please enter the identifiers associated with the place of use, which can be found on your water bill:
                                    
You can find your meter location number in the Information section of your water bill.

You can find the serial number on your water bill, in the first column of the Billing details table.

                                        Please select how would you like to identify the place of use:
                                    
--- Type of identification ---
--- Type of identification ---
Device location identification - serial number
Address - serial number

You can find your meter location number in the Information section of your water bill.

You can find the serial number on your water bill, in the first column of the Billing details table.

                                            Identification of place of use
                                        
                                            Address of point of consumption:
                                        
                                            Current user:
                                        
                                Date of delivery, meter position
                                Date of change, meter positions
                            
Please enter the date of handover.

                                Data of water meter(s)
                            
                                                                Sort table
                                                            
                                                                            Save custom settings
                                                                        
                                                                            Reset to default
                                                                        
                                                Add additional meter
                                            
                                                Delete meter
                                            
                                Previous user’s data
                            
                                        Current user
                                    
                                New user’s data
                            
                                    Please select the new user type!
                                
                                            Private person
                                        
                                            Business organization
                                        
                                            Institution
                                        
                                            Sole proprietor
                                        
                                        New user’s data
                                    
                                        Contact data
                                    
                                        Address/Headquarter
                                    
                                        Postal and billing address is the same
                                    
                                                    Mailing address matches the address registered/Office address
                                                
                                                    Correspondence and billing address is different
                                                
                                        Title of contract
                                    
                                                Exclusive owner
                                            
                                                Part owner
                                            
                                                Lessee
                                            
                                                Beneficiary
                                            
                                                Operator
                                            
                                                Trustee
                                            
                                New owner(s) data
                            
                                        The new user's data is the same as the owner's.
                                    
                                        If the new user is not the sole owner of the property, it is necessary to enter the owners or attach the signed ownership permission to the change notification. If you have not yet filled the owner's permission out, you can request that we send you the completed permit form in PDF which must be signed by the owner (s) and attached to your application.
                                    
                                                    New owner type
                                                
                                                            Private person
                                                        
                                                            Business organization
                                                        
                                                            Institution
                                                        
                                                            Sole proprietor
                                                        
                                                    New owner’s data
                                                    
                                                    Contact data
                                                
                                                    Address/Headquarter
                                                
                                                        Ownership ratio
                                                    
                                                                Exclusive owner
                                                            
                                                                Majority owner
                                                            
                                                                Part owner
                                                            
                                                            Delete the owner
                                                        
                                                            Add additional owner
                                                        
                                Condominium data
                            
                                    Common representative type
                                
                                            Private person
                                        
                                            Business organization
                                        
                                            Sole proprietor
                                        
                                        Common representative's data
                                    
                                        Contact data
                                    
                                        Address/Headquarter
                                    
                                        Postal and billing address is the same
                                    
                                                    Mailing address matches the address registered/Office address
                                                
                                                    Correspondence and billing address is different
                                                
                                Document upload
                            
                                    New user type:
                                
                                    Contract title:
                                
                                    Please enter the reason of transcription!
                                
                                                    Purpose of the document
                                                    Document type
                                                    Upload
                                                    Number of selected files
                                                
        Filename
        Size
        Deletion
    
                                                    Document type
                                                    Filename
                                                    Size
                                                    Deletion