You can contact our customer service team by filling out our form.
We will send you an email confirmation when we receive your request. Please be sure to provide us with your exact email address and confirm your email address in the message we send you. If you do not find the message in your inbox, please also check your spam / junk folder as well.
If the number of attachments is more than the number of pieces that can be sent in one message, after sending it you can record an additional attachment to the initiated case, in the Online cases menu item with entering the notification number and password / device ID (készülékhely).
If you did not find a suitable menu item, or you only need one form or information, you can download it from the link below: Downloadable forms, brochures
You can also report a meter reading without registration (if you do not currently have a period, the system will display the next dictation period).
If you want to report a consumer change, please use the report change menu item.
VIDEOS on the messaging process will help you use this feature.